Cancellation Policy
What is your cancellation policy? A: Our cancellation policy is as follows:
- Cancellations 7 days or more before the scheduled class: Receive a 100% refund in the manner paid.
- Cancellations from 2-6 days before the scheduled class: Receive a 50% refund in the manner paid.
- Cancellations 48 hours or less before the scheduled class: Non-refundable, but you will receive a 30-day reschedule credit.
How do I cancel a class? A: Cancellations must be made via email. Please contact us at inquiries@noteandaccord.com to initiate the process.
What happens if there's a national COVID-19 lockdown? A: In the event of a national COVID-19 lockdown, all affected classes will be fully refunded or rescheduled at no additional cost.